One useful workflow. Built around your team.
The service adviser, technician and customer need the same understanding of what is authorised. A faster message is not an improvement if the price, work or approval history becomes ambiguous.
Start small.
Make the next step clear.
Choose one team and one repeatable request. Start with: capture the vehicle and requested work. Agree the owner, approved information and review point, then test the complete handover before expanding.
Job cards missing essential information
Status calls per active job
Useful automation.
Human judgement.
People keep the important decisions. These are the checks we design into your workflow from the start.
Technician-led diagnosis
Keep diagnosis with the technician.
Approval before extra work
Require explicit customer approval for additional work.
Confirmed parts & timings
Do not promise parts availability or collection times without confirmation.
Your questions.
Answered.


Get in touch.
Let’s make it happen.
Tell us where work gets stuck. We’ll shape a solution around your people, your tools and the way your business actually runs.
info@codoki.ai- ✓A conversation with the founders
- ✓Plain-speaking, practical advice
- ✓A clear idea of what comes next
