AI enquiry workflows for London estate agencies
A London agency may need to separate sales enquiries, lettings enquiries and property-management requests before assigning work. Keep the branch, neighbourhood, viewing preferences and property reference together. Avoid using AI-generated assumptions to screen applicants or infer sensitive personal characteristics.
Start small.
Make the next step clear.
Choose viewing coordination for one London branch. Keep listing availability in its current system, introduce a structured enquiry summary and compare the booking request with the live calendar. Test cancellations and daylight-saving changes before allowing confirmed appointments to be created.
Enquiries with a named owner
Duplicate records needing correction
Useful automation.
Human judgement.
People keep the important decisions. These are the checks we design into your workflow from the start.
Verified property information
Do not invent availability, property details or expected returns.
Agent-reviewed requirements
Keep uncertain requirements visible for agent review.
Approved customer data
Use customer information only through approved channels and permissions.
Your questions.
Answered.


Get in touch.
Let’s make it happen.
Tell us where work gets stuck. We’ll shape a solution around your people, your tools and the way your business actually runs.
info@codoki.ai- ✓A conversation with the founders
- ✓Plain-speaking, practical advice
- ✓A clear idea of what comes next



